Privacy Policy

Effective Date: [Effective Date]

Version 1.0

IMPORTANT NOTICE: Rx Armor is a consumer wellness application and is not a covered entity under HIPAA. We do not receive, store, or transmit Protected Health Information (PHI) on behalf of any healthcare provider, payer, or pharmacy. All information in the app is voluntarily entered by users for personal wellness tracking only.

1. Introduction / Overview

Welcome to Rx Armor LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how your information is handled. Rx Armor is a consumer wellness application designed to help patients understand medication coverage based on their insurance plan, disease state, and historically prescribed medications.

This Privacy Policy applies to our mobile application, website (https://rxarmor.com), and related services. By using Rx Armor, you agree to the collection and use of information in accordance with this policy. If you have any questions, you can contact us at rxarmorquestions@proton.me.

2. Information We Collect

A. Information You Provide Directly:

  • Insurance plan selection, including insurance type (commercial/government).
  • General disease state or condition.
  • Prior medications you have tried.
  • Account information, including name, email address, and password.
  • Optional details such as age range and location (to determine regional coverage rules).
  • Your alert preferences and settings.

B. Information Collected Automatically:

  • Device information such as Operating System version and device type.
  • App usage analytics, including screens viewed and features interacted with.
  • Error logs and crash reports to improve application stability.
  • Anonymized IP addresses for connectivity and general analytics.
  • Approximate location to provide regionally relevant coverage data.

C. Information We Do NOT Collect:

We take your privacy seriously and specifically avoid collecting highly sensitive medial records. We do not collect:

  • Protected Health Information (PHI) from healthcare providers or systems.
  • Official medical records or formalized diagnoses from healthcare systems.
  • Prescription numbers or direct pharmacy refill data.
  • Insurance member ID numbers.
  • Payment card information for prescriptions.
  • Social Security Numbers.
  • Detailed, comprehensive medical histories.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and generate tailored medication coverage recommendations.
  • To personalize your user experience within the application.
  • To send coverage alerts and notifications (only if you have opted in).
  • To maintain, improve, and analyze app functionality and develop new features.
  • To communicate with you regarding support, updates, or security notices.
  • To comply with applicable legal obligations.
  • To prevent fraud, abuse, and ensure the security of our services.

4. How We Share Your Information

A. We Never Sell Personal Information

We do not sell your personal information to third parties, data brokers, or advertisers.

B. Service Providers:

We share information with trusted third-party service providers who assist us in operating our application. These include:

  • Firebase (Google Cloud) for hosting, authentication, and database services.
  • Analytics providers (handling solely anonymized data).
  • Email service providers for official communications.
  • Crash reporting tools.

C. Pharmaceutical Partners (Future):

In the future, we may share aggregated and anonymized data with pharmaceutical partners to improve copay assistance availability. No personally identifiable information will ever be shared without your explicit consent.

D. Legal Requirements:

We may disclose your information to comply with law enforcement requests, protect the rights and safety of users, or enforce our Terms of Service.

5. Data Storage and Security

Protecting your data is critical. We utilize encryption in transit (TLS/SSL) and encryption at rest to protect your personal account info. Our infrastructure relies on secure Firebase environments conditionally layered with robust security rules. As we grow, we will conduct regular security audits. Remember, we do not store official medical records. We retain user data only for as long as your account is active or as necessary to provide our services.

6. Your Rights and Choices

You have control over your data. You may:

  • Access the personal data you have provided to us.
  • Request deletion of your account and associated data.
  • Request an export of your data.
  • Opt-out of non-essential marketing communications.
  • Disable push notifications via your device settings.
  • Update or correct your profile information freely.
  • Withdraw consent for any optional features at any time.

7. Children's Privacy

Rx Armor is intended for use by individuals who are [Age Requirement] years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can delete it immediately in compliance with the Children's Online Privacy Protection Act (COPPA).

8. Third-Party Services

Our app provides links to external websites, including manufacturer copay websites and pharmaceutical company sites. However, we have no control over the privacy practices or content of these third-party services. Rx Armor is not responsible for their terms or practices. We encourage you to review their privacy policies before engaging.

9. International Users

Rx Armor is currently intended for use within the United States. If you access our services from outside the United States, please be aware that your data will be transferred to and processed in the United States. By using the app, you consent to this transfer and processing in accordance with U.S. laws.

10. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Material changes will be communicated via notice in the app or via email. Your continued use of the service following such notice constitutes your acceptance of the new terms. Please check this page periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Rx Armor LLC
Email: rxarmorquestions@proton.me

We aim to respond to all privacy-related inquiries within a reasonable timeframe.

12. State-Specific Rights

Depending on where you live (e.g., California, Virginia, Colorado, Connecticut), you may have specific rights regarding your personal data. This includes the right to opt-out of the "sale" or "sharing" of personal information, and the right to limit the use of sensitive data. As stated, we do not sell your personal data. To exercise any state-specific rights, please reach out to us at the contact information provided above.